Privacy Policy

Data we collect and store

• Account & identifiers: We collect account information such as username, nickname and device tokens to be able to send and deliver nudges.
• Contacts: Approved connections between accounts (who you've added/accepted).
• Nudges & Doodles: The nudge types and doodles you send and receive along with limited technical metadata (such as sender, recipient, timestamps and file-related information) in order to deliver and display them to their intended recipients.
• Snaps (Ephemeral Photos): If you use the snap photos feature, we collect and temporarily store the photo content you send, along with limited metadata necessary to deliver the Snap, such as sender and recipient account IDs, sent and viewed timestamps, delivery status, and basic security or abuse-prevention logs. Snap photos are not publicly accessible and are only delivered to the intended recipient(s).
• Moments (Couples photos): If you use Moments with your paired partner, we temporarily collect and store the photo you submit for a shared Moment, along with limited metadata such as account IDs, upload and removal timestamps, whether each partner has posted, when both partners have posted (which starts the shared viewing period), view timestamps, and delivery or sync state. Until your partner has also posted, your photo remains hidden from them but is stored on our servers. You may remove your own photo before your partner posts; doing so deletes it from our servers. After both partners have posted, both photos can be viewed for 24 hours, beginning when the second partner posts, and are then automatically deleted from our servers. Moments are not publicly accessible and are only available between you and your paired partner.
• Photo Frame: If you use Photo Frame with your paired partner, we store the photo you send so it can appear on your partner’s Home Screen widget, along with basic information needed to deliver it (such as account IDs and send/removal times). We keep only your latest photo — each new send replaces the previous one. Photo Frame photos are only shared between you and your paired partner.
• Reflections (Journal Entries): If you use the Reflections feature, the journal content you write is stored locally on your device and, if enabled, in your personal iCloud account. We do not store or access the text of your journal entries on our servers. Journal entries are automatically deleted from your device and iCloud at the end of the selected Reflection challenge period (for example, after 7 or 14 days). We may store limited metadata (such as completion status, timestamps, and related reward activity) necessary to award Gems, Hearts, XP, or other in-app progress.
• Today Together: If you use Today Together, we collect and store the content you choose to share with your paired partner, which may include written responses, short voice recordings, photos, drawings, selected places, song selections, and related activity information. This content is used to provide and synchronize Today Together, Memories, and related progress between you and your paired partner. Today Together content is not publicly visible.
• Couples Corner: If you use Couples Corner, we collect and store the shared content and activity needed to provide that feature. This may include Moments (as described above), Photo Frame, shared countdowns, reminder lists and reminder items (including completed status), mood (emoji) updates, Daily Question answers, This or That choices and result status, You Or Me? responses, compatibility-style game results and summaries, Date Match activity, Date Jar activity (such as favorites, selected dates, and completed dates), Love Book pages and drawings, and limited related metadata such as account IDs, timestamps, edit status, and delivery or sync state. This content is visible only to you and your paired/approved partner within the Service and is not publicly visible. Compatibility-style results from couples games are generated for entertainment only.
• Virtual gifts and in-app currency: If you use virtual gifts or in-app currencies (gems and hearts), we collect and store your gem and heart balances, records of gems and hearts earned or spent (such as through challenges, rewards, or sending gifts), virtual gift send and receive history (including gift type, sender, recipient, optional message, and timestamps), and related metadata necessary to provide these features. Gems and hearts are not sold directly for real money. Subscribers may earn gems and hearts at higher rates or receive bonus rewards from completing certain challenges as part of subscription benefits.
• Profile data: We collect and store the account creation date and in-app profile information such as your level, accumulated XP points, gem and heart balances, virtual pets and virtual items, and virtual gift activity associated with your account. If you choose to upload a profile photo, we store the image and related metadata (such as file size and format) to display it to your approved connections. Profile photos are optional and can be changed or deleted at any time. We store only the currently active profile photo. When you upload a new photo or delete your profile photo, the previously stored image is deleted from our servers as part of normal operation. In limited cases, deletion may be delayed due to technical or operational reasons (such as retries or system maintenance), but we do not intentionally retain prior profile photos beyond what is necessary to operate the Service.
• Usage analytics: Limited in-app interaction data, such as screen views, feature interactions, paywall views, paywall source, plan selection, and purchase or restore events. Some subscription and paywall analytics may be associated with your account or app user ID so we can understand subscription performance, improve the Service, and provide support. We do not use analytics data for advertising or tracking across apps or websites.
• Subscription and purchase information: Information about your subscription or purchase status, including subscription tier, product identifiers, trial or renewal status, purchase, restore, renewal, cancellation, expiration, refund events, and the redemption state of subscription redeem codes for Couple/Partner subscriptions. We use this information to provide premium access, restore purchases, prevent fraud, and support subscription-related issues. We do not collect or store payment card details.
• Couple Widgets (optional): If you and your partner enable optional couple widgets, Konda may collect precise location (Distance Widget), dates you enter (Together Since or Days Until We Meet widgets), and related widget state. See the Couple Widgets section below for details.
• Feedback and support: If you send feedback through Konda, we collect the message you submit, your Konda user ID and username, any email address you choose to provide (optional), and technical information such as app version, build number, iOS version, device type, and submission time. See the Feedback and Support section below for details.

Where data is stored

• Server: Account IDs, usernames/nicknames, contacts, nudge history (type + sender/recipient/time), doodle metadata, snap photo metadata, Moments metadata, gem and heart balances, virtual gift activity, subscription status, analytics, device tokens, and Couples Corner data are stored securely on a virtual private server hosted by Linode (Akamai). This also includes Today Together written responses, selected places, song information, activity status, Spark progress, and related metadata.
• Object Storage: Profile photos, doodle images, and certain Love Book snapshot files are stored securely using Linode (Akamai) Object Storage. Snap photo content, Moments photo content, and Photo Frame photos are also stored in object storage — Snap and Moments content only long enough to deliver and display them, then deleted as described below; Photo Frame photos are kept until replaced, removed, or deleted as described below. Today Together photos, drawings, and voice recordings are also stored in object storage so they can be delivered and revisited through Memories. Media and snapshot files are not publicly accessible.
• iCloud: Your nudge history, favorited contacts, groups, pending sends; scoped to your personal Apple ID's private iCloud, if you have iCloud enabled for the app.
• On-device: Local caches and pending items are temporarily stored on device for performance/offline use and general functionality of the app, including cached Photo Frame widget images on your device. Pending Today Together submissions and previously viewed media may also be temporarily stored on the device for offline delivery and faster loading.
• RevenueCat: Subscription and purchase-related information is processed by RevenueCat, our subscription management provider. This may include your app user ID, Apple purchase receipt information, product identifiers, entitlement status, subscription events, paywall impressions, paywall source, basic device/OS technical information, country/currency information, and last app activity related to subscription services.

How we use data

• Authenticate you (Sign in with Apple).
• Deliver nudge, doodles and notifications (push to phone/watch).
• Maintain contacts, streaks and inbox history.
• Display your profile photo to your approved connections.
• Sync phone ↔ watch and iCloud backups.
• Verify subscription status and enable or restrict access to premium features.
• Validate purchases, restore purchases, prevent subscription fraud, and manage premium entitlements using RevenueCat.
• Measure subscription and paywall performance, including paywall views and purchase conversion, to improve the Service.
• Provide shared Couples Corner features between paired/approved partners, including syncing shared reminders, countdowns, Love Book content, Daily Question and This or That activity, You Or Me? responses and compatibility-style results, Date Match activity, Date Jar activity, and mood updates.
• Provide and synchronize Today Together activities, responses, Memories, and related progress between paired partners.
• Track and manage in-app currencies (gems and hearts), virtual gift sending and receiving, and related reward activity.
• Store, deliver, and display Moments between paired partners, including keeping each partner’s photo hidden until both have posted and starting the 24-hour shared viewing period when the second partner posts.
• Delete Moments photo content when a user removes their own photo before both partners have posted, or after the Moments retention period described below.
• Temporarily store and sync offline Couples Corner changes when a device reconnects.
• Deliver Couples Corner-related notifications and in-app updates to paired/approved partners.
• Calculate and display optional couple widget information, such as distance between partners or shared countdown dates.
• Review feedback, investigate problems, provide support, and improve Konda.

We process stored data only as necessary to provide, maintain, and protect the Service. You can delete your account and all associated data at any time. We may access stored data only as necessary to operate, maintain, and support the Service or to investigate violations of our Terms.

Usage Analytics

We collect limited in-app usage data to understand how features are used and to improve the Service. This may include information such as which screens are viewed and interactions with in-app features (for example, paywall views or plan selection). This data is used only for internal analytics and product improvement. We do not use analytics data for advertising or tracking across apps or websites.

Visibility of Profile Photos in the App

Your profile photo is visible to users with whom you have an approved connection. Profile photos are not publicly visible and are not accessible to users outside your approved contacts/connections.

Visibility of Couples Corner Content

Content created in Couples Corner is visible only to you and your paired/approved partner within the app. Couples Corner content is not publicly visible.

Visibility of Virtual Gifts

Virtual gifts you send or receive are visible only to you and the intended connection within the Service. Gift history and related activity are not publicly visible.

Visibility of Moments

Moments photos are visible only to you and your paired partner. Until both partners have posted for a given Moment, each partner’s photo remains hidden from the other. Moments are not shown to other contacts, are not publicly visible, and are not accessible outside your pair.

Subscriptions and Payments

Subscriptions are purchased through the Apple App Store (and, where applicable, Google Play). Payment processing is handled entirely by the platform provider. We do not receive or store your credit card number, billing address, or other payment card details.

We use RevenueCat to manage in-app purchases and subscriptions. RevenueCat may process subscription-related information such as your app user ID, Apple purchase receipt information, product identifiers, subscription status, entitlement status, renewal, expiration, cancellation, refund events, paywall impressions, paywall source, basic device/OS technical information, country/currency information, and last app activity related to subscription services.

We use this information to validate purchases, prevent fraud, restore purchases, provide premium access, support customers, and understand subscription and paywall performance. RevenueCat’s privacy policy is available at https://www.revenuecat.com/privacy.

Data Sharing

• We do not sell or share your data with third parties.
• We share data only with service providers necessary to operate and secure the Service.

Service providers: We use third-party service providers to operate and secure the Service, including:

• Linode (Akamai): Provides server infrastructure and object storage for account data, Couples Corner content, Today Together responses and media, profile photos, doodles, Love Book snapshots, Snap and Moments photos, and Photo Frame photos.
• Apple media services: Song searches and previews used by Today Together’s Mixtape activity are requested from Apple’s iTunes Search and Lookup services. Konda stores information about the song you select but does not store unsuccessful song searches. Apple processes these requests according to its own privacy policy.
• Apple Push Notification Service (APNs): Delivers push notifications to your device. APNs processes device tokens and notification payload data necessary to deliver notifications.
• Cloudflare: Provides content delivery, security, and network protection services. Cloudflare processes network traffic (such as IP addresses and request metadata) in order to deliver these services.
• RevenueCat: Provides subscription management, receipt validation, entitlement management, purchase analytics, and paywall analytics.

Data Security

We implement reasonable, industry-standard security measures to protect your data from unauthorized access, loss, misuse, or alteration. These measures include:

• Encryption of data in transit using HTTPS.
• Restricted access to production systems and stored data.
• Limited access controls for our development team.
• Use of reputable cloud infrastructure providers.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of the data we collect and store.

Konda Snap Photos (Ephemeral Photo Messaging)

How Snap photos work: Snap photos are designed to be quick, disappearing photo messages. When you send a Snap photo, it is stored securely on our servers only long enough to deliver it to the intended recipient.

Retention:

• Once a Snap photo is viewed by its recipient, it is automatically deleted from our servers shortly afterward.
• A Snap photo that is not opened is automatically deleted from our servers within 24 hours of being received.
• We may retain limited technical information (such as delivery timestamps and basic logs) for security, fraud prevention, and legal compliance.

Important: Snap photos are designed to disappear after viewing. However, recipients may still capture content using screenshots, screen recordings, or other external methods.

Couple Widgets (optional)

Distance Widget: If you and your partner both turn on the Distance Widget, Konda sends each device’s precise location to our server to calculate the distance between you. We use those location samples only temporarily in server memory to match both partners’ recent samples and calculate the distance; we do not store precise latitude/longitude in our database or keep a location history. Konda stores only the latest distance result and widget state, such as the distance, closeness value, status, and when it was calculated. Your precise location is not shown to your partner. We do not sell location data or use it for advertising or tracking. Location collection stops when either partner turns off the feature, and the stored distance widget state is cleared when the feature is turned off, you unpair, lose access, or delete your account. You can revoke location access at any time in iOS Settings.

Together Since and Days Until We Meet widgets: If you use the Together Since or Days Until We Meet widgets, Konda stores the date you enter, such as your anniversary date or the next date you expect to meet. These dates are shared with your partner in your Couples Space and may appear in Lock Screen widgets on devices where either of you adds them. You can remove these dates at any time, and they are cleared when you unpair or delete your account.

Photo Frame widget: If you add the Photo Frame widget, photos your partner sends may appear there. We store the latest photo on our servers so the widget can show it.

Moments (Couples Photos)

How Moments work: Moments is a couples feature for you and your paired partner. Each of you submits a photo for the same Moment. Your photo is not shown to your partner until they have also posted theirs. Once both of you have posted, you can view each other’s photos for 24 hours, starting when the second person posts.

Before both partners have posted:

• We store your submitted photo on our servers even though it remains hidden from your partner until they post theirs.
• You may remove your own photo at any time before your partner posts. If you do, we delete your photo from our servers.
• Your partner cannot see your photo until they have posted their own.

Retention:

• After both partners have posted, both photos remain available to view for 24 hours, beginning when the second partner posts.
• After that 24-hour viewing period ends, both photos are automatically deleted from our servers.
• If you remove your own photo before your partner has posted, your photo is deleted from our servers immediately (or within a reasonable period as part of normal operation).
• We may retain limited technical information (such as upload, posting, and deletion timestamps and basic logs) for security, fraud prevention, and legal compliance.

Important: Moments are designed for temporary sharing between partners. However, your partner may still capture content using screenshots, screen recordings, or other methods outside the app.

Photo Frame

How Photo Frame works: Photo Frame lets you and your paired partner send a photo that can appear on each other’s Home Screen widget. Only the most recent photo from each of you is kept.

Retention: Your photo stays available until you send a new one, remove it, or delete your account. When you unpair, the content becomes unavailable through an active Couples Space and may remain archived during the 90-day reconnection period described below. Unlike Moments, Photo Frame photos do not disappear automatically after 24 hours.

Who can see it: Only your paired partner. They can view your Photo Frame photo inside the app, and on their Home Screen if they’ve added the Photo Frame widget.

Important: Your partner may still save a photo using a screenshot or other methods outside the app.

Feedback and Support

If you send feedback through Konda, we collect the message you submit, your Konda user ID and username, any email address you choose to provide if you provide it (optional), and technical information such as the app version, build number, iOS version, device type, and submission time. We use this information to review feedback, investigate problems, provide support, and improve Konda. This information is linked to your account and is not used for advertising or tracking. Feedback records are deleted when your Konda account is deleted.

Retention & deletion

• We retain your account data for as long as your account remains active in order to provide the Service.
• Snap photo content is retained only as described in the Snap photos section above.
• Moments photo content is retained only as described in the Moments section above, including deletion when you remove your photo before both partners have posted, and automatic deletion 24 hours after both partners have posted.
• Photo Frame photos are deleted when you replace or remove them, or when your account is deleted. When you unpair, the content becomes unavailable through an active Couples Space and may remain archived during the 90-day reconnection period described below.
• Journal entries created through the Reflections feature are not stored on our servers. They remain on your device (and in your personal iCloud, if enabled) and are automatically deleted when your selected challenge ends.
• Persistent Couples Corner content, including Today Together content and Memories, is retained for as long as the pair remains active. If a couple unpairs, this content may remain archived for 90 days so the same pair can restore its shared space if they reconnect. If the pair does not reconnect during that period, the archived database records and associated media are permanently deleted through routine cleanup. Technical deletion may take a reasonable additional period if a storage service is temporarily unavailable.
• Distance Widget state is cleared when either partner turns off the feature, you unpair, lose access, or delete your account. We do not retain precise location history.
• Together Since and Days Until We Meet widget dates are cleared when you remove them, unpair, or delete your account.
• Feedback records are deleted when your Konda account is deleted.
• If you delete your account, we delete associated account and shared-pair data, including Today Together responses and media, Memories, profile photos, doodles, Snap and Moments photos, and Photo Frame photos, within a reasonable period following the deletion request.
• Certain limited metadata or server logs may be retained for a longer period where necessary for security, fraud prevention, legal compliance, or enforcement of our Terms.

Children

Konda is not intended for children under 13. If you are under 13, please do not use the app.

Your Rights

You have the right to:

• Access your personal data stored in our systems
• Request correction of inaccurate data
• Request deletion of your account and associated data

You may request account deletion directly within the app (if available) or by contacting us using the contact details below. We will respond to privacy-related requests within a reasonable timeframe and in accordance with applicable law.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Notice of material changes may be provided through the App. The “Last updated” date at the top of this policy indicates when it was last revised.

Contact

For any questions relating to this policy, contact us at: